Frequently Asked Questions

Delivery

How quickly can I expect to receive my order?

Order cut-off time for next day orders is Midnight (12AM).

Your order will be delivered on your chosen date and within your chosen timeslot (For example: Tuesday 8AM-10AM).

Please note: there are no deliveries on Mondays.

In which areas do you deliver?

We deliver in:

  • Antipolo
  • Cainta
  • Taytay
  • Teresa
  • Morong
  • Baras
  • Angono
  • Binangonan
  • Cardona

If your city is not listed above and you would like to place an order with us, kindly message us through Facebook and we will do our best to add it.

What if I got the wrong product or the product is damaged or out of date?

If you have received wrong goods, then please inform us using Facebook Messenger. We will then replace said product(s) in a timely fashion.

If Damaged or Out of Date goods, then please send the following details to us using Facebook Messenger:

  1. A photo of said goods
  2. Your Name, Cellphone Number & Order Number

Payment

Is there a minimum or maximum order limit?

There is no minimum order amount. Maximum amount per order is ₱40,000.

Should I tip the delivery driver?

Giving tip to the delivery driver is not necessary or expected. However, if you feel we did an exceptional service, then please feel free. The delivery driver will personally get the full tip for him/herself.

What are the fees for using your service?

Delivery fee

The delivery fee is 19 + ₱6/Kilometer.

Homeshop is based in Teresa. If you for example live in Robinsons Homes East, Antipolo (5KM from Homeshop) the delivery fee is:

₱19 + 5 x ₱6 = ₱49

Pick up

You may also pick up the order at our store location. In this case, there is no delivery fee.

What type of payments do you accept?

We accept Cash On Delivery (COD)GCash and Online Banking Transfer (BDO).

When paying by GCash or Bank Transfer, please message us on Facebook Messenger, informing us of your order number and showing us a proof of the transfer.

GCash Payment Details:

Recipient Number: 0970 142 1565
Recipient Name: Bernadette Hoejgaard

Bank Transfer Details:

Bank Name: Bank of the Philippines Islands (BPI)
Account Number: 1619 907 198
Account Name: Bernadette Hoejgaard

Products

Can I suggest a product?

Yes! Please click this link, and let us know by filling out the form.

What products does Homeshop feature?

Our aim is to offer all products that you would find in any big wet & dry market. Rest assured, that all fresh products are hand picked by experts, washed and stored cool until delivered 100% fresh to you.

We add new products daily. If you notice that your favorite product is missing, please let us know by clicking this link and filling out the form.

Choose your craving